7spins Casino Review
7spins casino online casino review 7Spins casino is one of those online casinos that has managed to stay relevant and, more importantly, popular among players for the longest period of time. One look at the About Us page and you know this is a casino with pedigree – any casino that has been around for 19+ years is!
7Spins Casino is one of the many online casinos in the gaming and gambling industry. Like almost every other online casino, they promise to give players an excellent online casino experience.
Yes, 7Spins Casino is a legit casino game site. It is not a scam because they make payment to all their winners without a problem. And your credit card and banking details are safe.
An excellent online casino experience can only be delivered by a combination of different elements which include: a wide variety of entertaining online casino games, huge rewards, easy deposits, fast payouts, effective customer support service and more. Does 7 Spins Casino offer all of these and more? In the first place, is 7Spins Casino games genuine?
This 7Spins Casino review will examine 7 Spins Casino in order to provide the information that will help you answer these questions and more.
7Spins Casino Full Review 7Spins Casinois a pretty standard Online Casino. Like most it offers good selection of games, safe and secure gaming software, a mobile friendly product and a customer service team to answer your questions. But what does set this casino apart is the sign up offer and the initial bonus offered. At 7Spins Casino, get 25 free slot spins bonus with no deposit required. 7SpinsCasino launched in July 2008 and is powered by NetEnt and BetSoft Gaming software platform. 7Spins Casino Review. Review last updated on September 16, 2019. Enter the world of luxury that 7Spins casino lays out before you from the first step! 7Spins strives to provide flawless services along with unique features and a wide palette of games. 7spins casino online & mobile review With a bright green palette that reminds you of 10 Rand notes, 7Spins casino instantly invokes the promise of money in the minds of South African players. But attractive appearances aside, can this online casino be trusted in 2020?
7 Spins Casino review at a glance
- The website is www.7spins.com
- It is an online casino thatstarted in 1999, but in its current form since 2008
- It is owned and operated byBlacknote Entertainment Group
- It is licensed by the Curacaoe-Gaming Commission
- It is powered by differentonline casino software which includes Betsoft, Pragmatic Play, Rival Gaming,and others
- It is an instant play casino;and also mobile optimized
- It offers a welcome packageconsisting of 25 no-deposit free spins and a deposit bonus up to $6,750
- Deposit bonuses have a wageringrequirement of 35 times deposit amount and 35times bonus amount
- Minimum deposits is $10; whilemaximum withdrawals is $4,000 per week
- Customer support is available24/ 7 via e-mail (support@7spins.com)
What is 7Spins Casino?
7 Spins Casinowas started in 1999, but was going by another name. Its current branding as 7Spins Casino was birthed in about 2008. The gaming house is owned and operatedby the Blacknote Entertainment Group, which is a Group that runs other casinossuch as 7 Reels Casino, Winward Casino, Casino Moons, Slots Village, and more.
If you arefamiliar with any of its sister casinos, then you know almost all there isabout 7 Spins Casino. This is because all the casinos in the Blacknote networkare similar. Thus, 7 Spins Casino uses the same software, and has the sameofferings (games and services), as its sister casinos. 7 Spins Casino does notclearly display its licensing information, but the gaming house comes out aslegit.
To use 7 Spins Casino, you’ll have to visit the website at www.7spins.com and create an account. The process simply involves clicking the “Join now” button, providing your details in the relevant fields, and clicking “Sign up” button. The intuitive website is easy to use; and it is available in a number of languages that
Is 7Spin Casino Legit?
7 Spin Casino is legitimate. There are many fraudsters in
Checking the legitimacy of online casinos is fairly straight forward. One of the first checks should be for an operating license. The operating license means that a legal jurisdiction has accessed the casino and has permitted it to provide gaming services.
7 Spins Casino does not display its licensing information, but we know that all the casinos in the Blacknote network are licensed by the Curacao e-Gaming Commission. Curacao is also a respectable casino regulatory jurisdiction, which means that the casino is not only 100% legal, but also that players are relatively protected.
Another check for legitimacy is whether the casino is fair. In this regards, a fair casino will have audit certificates from casino testing labs, as well as seals of approvals by industry watchers.
These certificates and seals mean that these independent bodies have evaluated the casino and found its games to be fair, meaning that players can have winning plays. 7 Spins Casino does relatively well in this regard. On different pages of their website (including the landing page), you’ll find seals of approval of several industry watchers.
Lastly, every doubt about the legitimacy of 7 Spins Casino can be erased considering that the gaming house processes withdrawals and issues payouts. You’ll find a list of recent payouts right on the landing page of their website.
However, if you’re distrusting of such self-pasted lists, you only need a few searches online, and you’ll find players in independent platforms commenting about getting paid by 7 Spins Casino. Also, the gaming house was started in 1999 and has existed in its current format since 2008. In the casino business, a casino that does not pay winnings cannot operate for that long.
That said; bybeing 100% legal and licensed by a reputable casino licensing jurisdiction, bybeing certified by different industry watchers, and for having a history ofpaying winnings, there is no doubt that 7 Spins Casino is legit.
Is 7 Spins Casino Safe?
7 Spins Casino is safe. Legit casino will not rip you off, but if it is not safe and allows the sensitive data that you share with it to leak out to unauthorized third parties, you’ll be exposed to other fraudsters. Thus, the ideal casino should not only be
7 Spins Casinodoes very well in his regards. They employ SSL (secure sockets layer)technology, which is the industry standard for creating a private connectionbetween devices communicating over the internet. SSL also uses AES 128 bitencryption, which is military grade encryption. Thus, the customer personalinformation and payment instrument data is encrypted before being transmitted,and only the casino can decode it.
The use of this security measure, as well as other administrative and physical measures, gives confidence that 7 Spins Casino is safe.
Features
Software Provider
Online casinosare powered by particular software, and the casino can only be as good as itsbacking software. Thus, the ideal casino should be powered by top quality software.
7 Spins Casinodoes very well in this regards. The gaming house draws games from some of thebest online game providers. One of such providers you’ll find in the house isBetsoft which is the leading provider of 3D slots; another is Pragmatic Play whichis known for their innovative slot themes. Other top providers you will findare Habanero, Octopus Gaming, Rival Gaming, Vivo and Visionary iGaming
The varioussoftware in the house guarantees that 7 Spins Casino provides top qualitygames. You’ll find games with state of the art graphics and sound effect,immersive themes, and other top quality features.
Also, havingdifferent software in the house makes for more exciting gaming because of thedifferent unique features in each software.
Instant Play Casino
Online casinogames are usually available via download play or instant play. The formerinvolves downloading the casino software/ games to your device, and not havingto access the casino servers before playing the games subsequently. The latter(instant play) involves no download, but using flash based browsers to directlyplay games from the casino’s servers.
While it will begood to have both options so that players can decide what work best for them, 7Spins casino is essentially an instant play casino. Thus, you don’t have todownload anything before you can play online casino games in 7 Spins casino.
Mobile Compatibility
The ideal casinoshould provide exciting gaming to chase away boring times. Most often than not,waiting times in queues or in transit are boring; thus, gaming on the go shouldbe supported by the ideal casino.
Players cannotbe on the move with their desktop devices, but with portable devices such asmobile phones and tablets. Therefore, on the go gaming can be provided only bycasinos that are compatible with mobile devices.
7 Spins Casino does well in this regards. The casinoworks well on desktop platforms such as Windows and Mac, as well as on mobileplatforms such as iOS and Android. Not only is 7 Spins Casino compatible withmobile devices, but it is mobile optimized, which means that the web pagesresize to fit the screens of the mobile devices. This affords optimal viewingas you’ll not have to drag the screen before view the full pages.
Games Selection
The games onoffer make the casino; and the entertainment to be gotten is provided by thegames. Thus, the ideal casino should offer a wide variety of online casinogames. That way, no matter your preference, you are more likely to find one foran entertaining gaming action.
7 Spins Casinodoes relatively well in this regards by providing a wide variety of onlinecasino games. They provide all categories of online casino games such as Slots,Table games, Video poker and even Bingo games.
Slot Games
Slot games makeup the bulk of games in every online casino, and 7 Spins Casino is nodifferent. In fact, because of the number of slot games in relation to othergames in the house, 7 Spins Casino can sometimes come out as a slots placeinstead of as a casino. No matter your preference, you’ll find a slot game tospice your gaming self; themes range from ancient civilization to sci-fi, fromcartoons to adventure, from racing to fighting, while others are straight outof the blockbusters. The slot games are divided into classic slots and videoslots.
Some titlesyou’ll find in the classic slots include: 888 Gold, Joker’s Jewels, LuckySeven, Aztec Gems, Triple Tigers, Irish Charms, Monkey Madness, Treasure Horse,Triple Dragons, and Triple Tigers. The video slots include: Ancient Egypt,Asgard, The Catfather, Jurassic Giants, Black Diamond, House of Fun, PantherQueen, Reels of Wealth, Mr. Vegas, Enchanted, Romeo and Juliet, At the Copa, 2Million B.C., Heist, Legend of the Nile, and the Slotfather.
Table Games
7 Spins Casino alsoprovides a host of table games. Granted, the number of table games provided doesnot even get close to the slot games, but the popular ones are all provided.You’ll find Blackjacks, Roulette, Baccarat, and poker; the only popular tablegames you’ll not find in 7 Spins Casino are Craps.
So except you’rea fan of the dice, in 7 Spins Casino, there are lots of virtual tables to sitat for your gaming delight. If you’ll want to indulge in games with blind luck,you can spin the Roulette wheel and watch what winning the roulette ball willannounce. The gaming house provides the different versions of the game such asEuropean Roulette, Crystal Roulette. For table games of strategy, the Blackjacktables are there for you to try to beat the dealer; different types andversions of the game are also provided which includes American Blackjack,Single Deck Blackjack, Royale Blackjack, etc. Baccarat games are also providedfor players who want games that combine different levels of luck and strategy.
Video Poker
Fans of videopoker games will also not be disappointed, because 7 Spins Casino provide anumber of these games. You’ll find video poker games in single and multi handdenomination. Some of the titles in the gaming house are: Deuces Wild, Jacks orBetter, and Deuces & Joker
Bingo
7 Spins Casinois one gaming house where you’ll be well served as a Bingo fan. Some of theBingo rooms the gaming house offers for the fast action and instant win gameinclude: Dollar – with its $1.00 card cost and $500 prize; Quarter – with its$0.25 card cost, $32.70 prize, and $5,053.93 jackpot; Crazy – with its $0.10card cost, $500 prize; Nickels – with its $0.05 card cost, $9.15 prize;Desperate Housewives – with its $0.20 card cost, and $70 prize.
Progressive Jackpot Games
The ideal casinoshould offer a lot of jackpots games, especially the progressive jackpots.Unlike the regular jackpots, the pots of the progressives grow every time thegames are played in any of the casinos that feature the games. Progressivesgive players the opportunity to win huge rewards. In fact, the huge casinowinnings that make the news are from progressives.
In this regards,7 Spins Casino does relatively well. There are lots of jackpots offered by thegaming house. Some of the progressive jackpot games (and the pot sum at thetime of writing this review) include: Legend of the Nile ($168,416.33), ReelGangsters ($178,178.38), Dragon Kings ($146,840.84), Reels of Wealth ($1,353,569.31),Faerie Spells ($1,353,569.31), Black Diamond ($222,310.25), Diablo 13($139,747.98), 7 Monkeys ($371,162.82), Hot Safari ($36,401.86), and more.
While the number of the progressives or their pot sizes is relatively okay, it is somewhat disappointing that some of the most popular progressive jackpot games (such as Mega Moolah) are not available. However, this is because Mega Moolah is a Microgaming game, and the software provided is not one of the many providers that powers 7 Spins Casino.
However, you’llfind that the progressives are not grouped together in their own section. Thus,to find any jackpot game, you’ll have to browse through the regular gamelistings.
Live Casino
The Casinonetwork to which 7 Spins Casino belongs promises to give players in theircasinos the feel of brick and mortar casinos while playing the online casinosgames from the safety and comfort of their homes. The closest thing to “thefeel of brick and mortar casinos” is offered by live dealer games. This isbecause these games are essentially staged in brick and mortar casinos, withlive dealers dealing the cards (or spinning the wheels), while the game playaction is relayed to you using video technology.
Thankfully, 7 Spins Casino provides live dealer gamespowered by Visionary iGaming. Some of these games that you’ll find in thegaming house include: live Blackjack, Live Roulette, and Live Baccarat.
Bonuses and Promotions
For the samereasons that retailers offer promotional discounts, online gaming houses givesbonuses and promotions. These offers allow players to get a little somethingback from the casino; these comes in form of free money or free plays whichplayers can then put into wagering at the chance to increase the bankroll.Naturally, players are attracted by these offers; and the casinos respond byusing these offers to compete – offering a bigger package than the competition.Thus, the ideal casino should offer huge bonuses and promotional prizesregularly.
7 Spins Casinodoes very well in this regards. The gaming house offers welcome package, matchbonuses, tournaments, and more.
Welcome Bonus
7 Spins Casinotalks often about their welcome package; and this is not surprising because theiroffer is one of the most attractive in the industry. The welcome package ismeant to do the dual job of closing the eyes of new players to other casinosand opening their eyes to only the particular casino. Since the welcome packageof 7 Spins Casino is hard to beat, it does excellently in bringing new playersto the gaming house.
The welcome package has a no-deposit component and adeposit component as follows:
- Upon signing up to 7 SpinsCasino, you’ll be rewarded with 25 free spins. It’s a no-deposit componentbecause you don’t have to make any deposit before you are given the free spins.Thus, unlike most online casinos that you must make a deposit after signing upbefore you can begin to play games, in 7 Spins Casino, you can start playing gameswithout deposits with your sign-up free spins.
- When you do make your firstdeposit(s), you’ll be rewarded with a waft of cash bonuses. The sign-up depositbonuses are staggered to cover the first five deposits.
For the first deposit, you’ll get a 200% cash bonus up to $2,000;for the second deposit, you’ll get a 100% cash bonus up to $1,000; for thethird deposit, you’ll get a 100% cash bonus up to $1,000; for the fourthdeposit, you’ll get a 100% cash bonus up to $1,000; and for the fifth deposit,you’ll get a 175% cash bonus up to $1,750.
Thismeans that you can get up to $6,750 in bonus money. To get the full value ofthe welcome deposit bonus, the first five deposits have to be $1,000 each.
That said; $6,750in bonus money, especially after getting 25 no-deposit free spins, is easilyone of the best offers in the industry. If you’ll want a good head start, 7Spins Casino is definitely attractive.
Match Bonuses
Since it won’tmake sense if new players that come into the casino do not stay, 7 Spins Casinooffers match bonuses aimed at retaining old or existing players. These offersreward players with cash bonuses when they make deposits. Interestingly, thereare daily match bonuses, which mean that, no matter what day of the week youmake a deposit, you’ll get bonus cash.
These daily offers are:
- Magnificent Monday – Deposit up to $49and get 25% bonus; deposit $50 – $74 and get 50% bonus; deposit $75 – $99 andget 75% bonus; deposit $100 – $199 and get 150% bonus; deposit $200 or more andget 200% bonus
- High Stakes Tuesday – This include thefirst four Monday offers, as well as: deposit $200 – $499 and get 200%; deposit$500 – $999 and get 250% bonus, deposit over $1,000 and get 300% bonus
- Wonderful Wednesday – This include thefirst five Tuesday offers, and an offer to get a 250% bonus for every depositof $500 or more
- High Stake Thursday – These areidentical with the High Stake Tuesday offer
- Full House Friday – This include thefirst four Magnificent Monday offers and an offer to get 250% bonus for everydeposit of $200 or more
- Super Saturday – This include the firstthree Magnificent Monday offers as well as: deposit $100 – $199 and get 100%bonus; deposit $200 – $499 and get 250% bonus; deposit $500 – $999 and get 300%bonus; and every $1,000 deposit or more brings 350% bonus
- Super Sunday – These are identical withthe Full House Friday offers
Tournaments
If you like thetournaments, you’ll find joy in 7 Spins Casino because the gaming house offersa lot of tournaments. What is more, the tourneys have huge prizes. They havethe regular tournaments, as well as tournaments for particular days, and newplayers.
The tournament formats is as with the other casinos;as you play casino games, you accumulate points, and at the end of the tournamentperiod, the player(s) with the highest points are winners. At the time ofwriting this review, some of the tournaments in the gaming house included:
- mBit Bankroll Booster – Youqualify for the tournament by loading your account with bitcoin. It rewards thefirst five players. The 1st prize is $7,500; the 2nd prize is $4,000; the 3rdprize is $2,000; the 4th prize is $1,000; and the 5th prize is $500.
- Cash Craze – This tourneyshares a prize pool of $100,000 to the first 30 players. The 1st place is$50,000; the 2nd place is $12,500; 4th – 10th places is $1,000; and 11th – 30thplaces is $500.
- Dragon Race Party – Thistourney rewards the first 20 players with: $25,000 for the 1st place, $5,000for the 2nd place, $2,500 for the 3rd place, $1,000 each for the 4th – 10thplaces, and $500 chip each for the 11th – 20th places
- The Grand VIP Tournament – Thistourney gives out huge prizes three times a week. The 1st place is $10,000, the2nd place is $7,500, the 3 rd place is $4,000, the 5th – 10th places are $1,000each, while the 11th – 20th places are $1,000 chip each.
- Rebound Tournament – This Bingotourney gives you an opportunity to turn losses into wins. You’re automaticallyentered into the $1,000 prize pool tourney if you lose at least 20 Bingo gamesin a week. The pool is shared amongst 10 winners (that is, guaranteed $100each)
Loyalty Cash Back
7 Spins Casinoalso has a cash back offer to reward loyal customers. Every Monday, you’ll getcredited with 12% of your total deposit of the previous week. That is, if youdeposit in any particular week is $1,000; you’ll receive $120, the followingMonday.
The good part of the cash back offer is that it is creditedas cash to your cash account, and not as bonus to your bonus account. Thus, thefunds will be available for withdrawals if you so wish.
Bonus Conditions
Generally,casino bonuses are sticky, which means they cannot be immediately withdrawn.They are meant to be used for wagering in the casino. Thus, the casinos includeconditions to their bonuses which would ensure that the bonuses cannot be immediatelywithdrawn. If you know anything about conditions, you’ll know that youshouldn’t look at the size of an offer except you fully understand theconditions attached. Thus what follows is a look at some of the bonusconditions in 7 Spins Casino.
Sign-Up Free Spins Conditions
The very firstbonus you’ll get in 7 Spins Casino is the sign up free spins. The sign up freespins have a wagering requirement of 20 times. The wagering requirement is thetotal amount that must be wagered after redeeming a bonus before any withdrawalcan be made.
The free spinwinnings are seen as bonus money. That is, any winning from the free playscannot be withdrawn, but must be rolled over 20 times before any withdrawalrequest. Thus, if your free plays produce $100, you’ll have to wager $2,000(=20 X $100) before you can make any withdrawal.
Also, there is awithdrawal cap of $100. That is, after successfully playing through the freespin winnings and you have a positive balance, you can only withdraw $100, andany other balance will be forfeited. Needless to say, the low withdrawal caponly serves to limit the liability of the casino; that is, it ensures that thecasino does not pay out huge winning for free plays. Also, the low $100 capmeans that having a huge win from free plays is useless, as you’ll wager a lotto meet the WR, but can only get $100 after all the effort.
Another thingthat must be said is that, even after successfully playing through the freespin winning, before a withdrawal can be made, you’ll have to make at least adeposit transaction. Thus, while 7 Spins Casino trumpets that the sign up freespins does not require making any deposits, a deposit is actually required ifyou’re to get cash from the offer.
Sign Up depositBonus Conditions
The depositwelcome bonuses are subject to a wagering requirement of 35 times the depositamount and 35 times the bonus amount. That is: 35 X (deposit amount + bonusamount). Thus, if the first deposit bonus is maxed (that is, depositing $1,000 toget a bonus of $2,000); before you can make a withdrawal, you’ll have to wagera total of $105,000 (= 35 X ($1,000 + $2,000)).
Wagering up overa hundred thousand to clear a $2000 bonus is not a very good proposition; whichshows that the wagering requirement is too high. In fact, it is way higher thanthe industry average, which is 20 X deposit amount + bonus amount. That said;with the high wagering requirement of 7 Spins Casino, you’ll have to wager moreand wait longer before you can clear your bonus and be eligible forwithdrawals.
Other Conditions
Every other freespins, other than the sign up free spins, are subject to a wagering requirementof 25 times the free spin winning. However, all deposit bonuses (whether signup bonuses or match bonuses) are subject to the high “35 times deposit amount +bonus amount” playthrough requirement.
Anotherimportant requirement is that when playing though a bonus, you are not allowedto place single bets that are over $5. This condition only serves to male clearingbonuses difficult as it increase the number of games that will be played. Forexample, to complete the wagering of the $105,000 to clear the first depositbonus, you’ll have to play 21,000 individual games. Needless to say, the $5condition means the high rollers are out of the game, while the sheer number ofgames to be played can become overwhelming.
Games Contribution Rate
Not all gamescontribute maximally to playthrough. In fact, some games contribute little ornothing to playthrough that playing these games when playing through a bonuswill be a waste of effort and money. Thus, you’ll want to determine what gamescontribute maximally, and play them if you redeem a bonus.
The gamescontribution rates as applies to deposit bonuses in 7 Spins Casino are asfollows: Bingo (800%), All Slots (100%), Video Poker (20%), Roulette, CasinoWar, Mini-Baccarat, Keno, and Weed Whacker (10%), and Blackjack (2.5%).
However, whenplaying through bonus money, the contribution rates that apply are as follows:Bingo (200%), All Slots (25%), Video Poker (5%), Roulette, Casino War,Mini-Baccarat, Keno, and Weed Whacker (2.5%), and Blackjack (0.625%).
This means that when playing through deposit bonuses,you’ll want to be playing only slot games if you want to clear the bonus asfast as possible. This is somewhat disappointing as there are online casinoswhere other games such as Keno and Scratch card games also contribute maximallyto playthrough.
Banking Options
To use a casino,you’ll need to deposits money into your casino account, and you’ll need towithdraw winnings. Thus, the ideal online casino will provide a variety ofbanking options for deposits and withdrawals.
Deposit Options
In terms ofdeposit, 7 Spins Casino does relatively well. The gaming house supports a rangeof credit and debit cards, web wallets, and bank transfer options; as such,that no matter where you are resident, finding a means to load you account willnot be an issue.
The specificoptions available include: Visa, Master card, American Express, Maestro,EcoPayz, PaySafeCard, Neteller, Skrill, Entro Pay, iDeal, Poli, Qiwi, InPay,Neosurf, Astro Pay, Flexepin, Web Money, Sofort banking, and Money transfer.However, it should be said that this is the full range of supported options. Inparticular regions, not all options will be available.
There are limitsto how much can be deposited; and for most of the methods it is $10. Also,deposits are largely processed instantly, and you’ll have the funds ready foruse almost immediately.
Withdrawal Options
In terms ofwithdrawal, the supported options are not as many as the deposit methods.Nevertheless, finding a method for making withdrawals should not be an issue nomatter your territory. The specificmethods supported include: Bank wire transfer, money transfer, Neteller,Skrill, EcoPays, and Bitcoin. Once again, not all the options will be availableto you in your location. For example, only wire transfer was available to usfrom our territory.
When it comes tolimits; the maximum amount that can be withdrawn is $4,000 per week. However,you will be able to withdraw more as you climb the VIP levels.
7spins Casino Reviews
In terms of processing speed; 7 Spins Casino takes 72hours to process all withdrawal requests before issuing the payout to theselected withdrawal method. 72 hours is not the fast processing that we’llwant. It is relatively slower than some casinos in the industry with a focus onfast payouts. However, processing the withdrawal and issuing it to the selectedwithdrawal option, how long it takes the player to receive the payment willdepend on the selected withdrawal method. In this regards, the fastest means isthe web wallets (Neteller and Skrill) which takes 0 – 48 hours; while the banktransfer take 0 – 5 business days.
Restricted Countries
Casinos do notaccept players from everywhere because of the gambling laws of certainjurisdictions. If your location is restricted, it’ll not be wise to use alocation masking technology to proceed with registration. Even if you succeedwith registering and somehow succeed with loading your account, it’ll be almostimpossible to receive any winnings. Thus, one of the first checks you shouldmake of an online casino is whether it accepts players from your territory.
7spins Casino Review
You’ll want a casinowith a very wide coverage and few restricted countries so that players fromyour territory are most likely accepted.
In this regards,7 Spins Casino has a worldwide reach, but they do not accept players from agood number of countries. The countries are: American Samoa, Anguilla, Aruba,Belgium, Bermuda, British Indian Ocean Territory, Czech Republic, Gibraltar,Guam, Hungary, Isle of Man, Montserrat, Mozambique, Northern Mariana Islands,Netherlands, Puerto Rico, Saint Helena, Turks and Caicos Islands, UnitedStates, Curacao, United States Minor Outlying Islands, Italy, Afghanistan,Bosnia and Herzegovina, Botswana, Bulgaria, Burkina Faso, Burundi, Cambodia,Cameroon, Cayman Islands, Central African Republic, Chad, China., Comoros,Democratic Republic of Congo, Republic of Congo, Costa Rica, Cuba, Denmark,Djibouti, Eritrea, Ethiopia, France, French Guiana, French Polynesia, Gambia,Ghana, Guinea, Haiti, India, Islamic Republic of Iran, Iraq, Ireland, Israel,North Korea, Lebanon, Liberia, Libya Arab Jamahiriya, Madagascar, Malawi, Mali,Malta, Mauritania, Mayotte, New Caledonia, Nicaragua, Pakistan, Philippines,Romania, Rwanda, Saint Kitts and Nevis, Senegal, Serbia, Sierra Leone, Solomon Islands,Somalia, Saint Pierre and Miquelon, Sudan, Syrian Arab Republic, UnitedRepublic of Tanzania, Togo, United Kingdom, Uzbekistan, Vanuatu, Venezuela,Vietnam, United States Virgin Islands, Wallis and Futuna, Yemen, Zimbabwe,British Virgin Islands, Cyprus, Greece, Armenia, Azerbaijan, Estonia, Georgia,Kazakhstan, Kyrgyzstan, Lithuania, Belarus, Belize, Moldova, Republic of RussiaFederation, Tajikistan, Turkmenistan, Ukraine, Latvia, and Slovakia
Customer Support Service
Customer supportservice makes or breaks an online platform because customers will always havequestions and complaints; and the loyalty of the customers will be dependent onthe effectiveness of the customer support service in answering and resolvingtheir questions and complaints.
In almost everyonline platform, the first place to find answers is the self help articles ofthe FAQ (Frequently Asked Questions) section of their website. 7 Spins Casinois no different in this regards. The gaming house provides a detailed FAQ pagethat answers many questions that players have asked in the past. For easynavigation in the section, the answers are grouped into the following subjects:Accounts, Verification Process, Promotions and Bonuses, Deposits, Withdrawals,Wagering Requirements, and Technical Support.
These FAQ pageswill be sufficient in answering many of the questions about the casino and itsofferings. However, if you still need to contact a customer support rep of thecompany, you can do that via e-mail using the email address: support@7spins.com.Like all e-mail support, to get a response, you’ll have to wait a few hours,which may take up to 24 hours. While this is relatively an okay response time,it’ll still be frustrating for players that need instant responses. Therefore, it’sdisappointing that 7 Spins Casino does not provide any instant feedback supportchannel such as live chat or telephone support.
Summary
7 Spins Casinocomes of the tables of Blacknote Entertainment Group. The gaming house promisesan excellent online casino experience, and they deliver on many counts. Thecasino is legit and safe; they provide a wide range of quality online casinogames; they have some of the biggest bonuses and tourney prizes in theindustry; they support a range of banking options for conveniently loading orwithdrawing funds; and they have an effective customer support service.
It’s almostsmooth riding until you come to the bonus conditions. The wagering requirementis too high, and single bets allowed when playing through a bonus is too low;these combine to make it difficult to clear bonuses in the casino. Also, their72 hour withdrawal processing time means you may have to wait relatively longerto receive your payout, but you’ll definitely receive it. Lastly, customersupport is responsive, albeit you can only contact them via e-mail.
Pros
- Draws games from a lot ofsoftware providers thereby offering a variety of game features
- Offers a wide variety ofcomputer games that include slots, table games, video pokers, and bingo
- Support a wide variety ofbanking options
- Offer one of the biggestwelcome bonuses in the business which is up to $6,750
- The welcome package include 25no-deposit free spins
- Offers a host of attractivematch bonuses and tournaments with huge prizes
- 24/ 7 support is provided viae-mail with a relatively fine 24 hours response time
Cons
- Does not accept players fromover 110 countries which include the United States
- Wagering requirement fordeposit bonuses is a high “35 times deposit amount + 35 times bonus amount”
- Maximum amount of bets allowedwhen playing through a bonus is $5.00
- There is a low $100 withdrawal capon free spin winnings that have been successfully played through
- The 72 hours withdrawalprocessing time is relatively slow
- Instant response customersupport channels (such as telephone service and live chat) are not supported